AVL Passenger Survey

Thanks for taking a moment to tell us about your experience at Asheville Regional Airport.

We're going to ask you a few questions about your airline, the airport, and some general preferences. This survey should take no more than 10-15 minutes of your time, and your personal information will not be shared.

After you've completed the survey, you'll be entered into a drawing to win an AVL prize pack! Drawings will be conducted at the beginning of each month.

AirTran
American
Continental
Delta
United
US Airways
Excellent
Good
Average
Fair
Poor
Through www.flyavl.com
The airline's website
Over the phone
Expedia
Orbitz
Travelocity
At the ticket counter
Travel agent
Other
If other, please specify
Avis
Budget
Enterprise
Hertz
National/Alamo
U-Save (off-site)
N/A
Excellent
Good
Average
Fair
Poor
N/A
Excellent
Good
Average
Fair
Poor
N/A
Ground Transportation (Taxi, shuttle, limo)
Area Information (Directions, maps, brochures)
Airport Information
Luggage Assistance
Business Services (Copying, faxing, printing, scanning)
Postal Services (Stamps/postage, shipping)
Other
If other, please specify
Excellent
Good
Average
Fair
Poor
N/A
Excellent
Good
Average
Fair
Poor
N/A
Excellent
Good
Average
Fair
Poor
N/A
Excellent
Good
Average
Fair
Poor
N/A
Excellent
Good
Average
Fair
Poor
N/A
Excellent
Good
Average
Fair
Poor
N/A
Excellent
Good
Average
Fair
Poor
N/A
Excellent
Good
Average
Fair
Poor
N/A
Excellent
Good
Average
Fair
Poor
N/A
Excellent
Good
Average
Fair
Poor
N/A
Yes - I loved it!
Yes - It was okay
Yes - But I didn't care for it
No - I didn't see it
No - I didn't have time
No - I wasn't interested
No - It was closed
Other
If other, please specify
Convenience
Price
Other
If other, please specify
Greenville (GSP)
Charlotte (CLT)
Knoxville (TYS)
Tri-Cities (TRI)
Atlanta (ATL)
Other
If other, please specify
I don't fly for business
1-2
3-5
6-10
More than 10
I don't fly for leisure
1-2
3-5
6-10
More than 10
Currency exchange
Skycap
Valet parking
Parking lot shuttle
Shoe shine
More food choices
Other
If other, please specify
I am not familiar with Asheville area radio stations
Internet Radio
Satellite Radio
88.3 - WNCW
88.7 - Classical/Public Radio
96.5 - Mix
99.9 - Kiss Country
104.3 - Star - Adult Contemporary
104.9 - Rock
105.9 - The Mountain - Rock
AM 1310 - ESPN
AM 1470 - WHKP Hendersonville
Other
If other, please specify
ABC
CBS
NBC
CNN
ESPN
FOX
HGTV
Lifetime
Weather Channel
Other
If other, please specify
I am not familiar with Asheville area print media
Asheville Citizen-Times
Bold Life
Business North Carolina Magazine
Carolina Home Magazine
Hendersonville Times News
Mountain Xpress
Smoky Mountain News
Sophie Magazine
Southern Living Magazine
The Laurel of Asheville
The Mountaineer
Tryon Daily Bulletin
WNC Magazine
Other
If other, please specify
Facebook
Flickr
LinkedIn
MySpace
Twitter
YouTube
I don't use social networking sites
Other
If other, please specify
United States
Canada
Other
If other, please specify
Under 18
18-25
26-35
36-45
46-55
56-65
66+
Male
Female
Less than $35k
$35 - 50k
$50 - 74k
$75 - 99k
$100 - 149k
$150 - 199k
$200 - 300k
More than $300k
Prefer not to answer
Yes
No